By using Cake Of The Art’s services you are agreeing that your personal information can be collected and used as in the policy.
What information is collected and why?
Information collected will only be that which is required to complete your order.
This information will be your name (for order identification) and email address (for invoicing purposes)
Other information that may be requested:
Telephone number (as alternative communication method)
Address (if delivery is required)
Photographs (for printing or when modelling of a likeness is requested)
Where is the information stored?
Initial information will be stored via the communication method initiated by the customer
( messaging through Facebook business page, business email). This digitally stored information is password protected and only accessible by Cake Of The Art. This information is retained for the processing of your order and is deleted 1 week after your order has been completed.
Hard copies of personal information is only stored as your name (in business diary and on order/ receipt form). These are kept secure and for no longer than required by HMRC guidelines.
Paypal : Cake Of The Art will only receive your name and email address when payment is made.This information is secured by PayPal’s encryption process and it’s own GDPR policy.
Bank transfer: Cake Of The Art will only receive your name/payment reference upon payment. The only time your account details will be requested is if a refund is requested by the customer via bank transfer.
Cash: Your name will be written on the order/receipt form when payment is made.
Cake Of The Art will not disclose any personal information to any third parties without your consent. As a sole trader, no other individuals will have access too your information. Any third parties who are used as a means of completing your order (Facebook, PayPal, Gmail, What’sApp) will protect your information with their own GDPR policies.
Where an edible print is required, this will have to be out sourced to a third party provider. Cake Of the Art currently uses Finishing Touches, Ystrad Mynach for this service. You will be asked for consent before personal images are shared.
Cake Of The Art may be legally obliged to share your personal information upon receipt of a legitimate request. This will only be done in accordance with the law.
As a customer of Cake Of The Art, you have the right to request to view, amend or delete the information held about you. Requests should be made by email to firstname.lastname@example.org